Preparing your trip
Preparing your trip
Last updated: June 2, 2026
By using the Ecobus Transport website or booking a trip, passengers agree to these terms and to any terminal-specific travel instructions provided by Ecobus staff.
A booking is confirmed after successful payment verification. Seat availability is managed per trip and travel date. Customers are responsible for checking route, terminal, travel date, passenger details, and seat selections before payment.
Passengers must present a valid ticket, booking reference, or QR code when requested. Ecobus may verify tickets before boarding and may reject duplicate, altered, cancelled, or already checked-in tickets.
Passengers are responsible for arriving before departure, complying with reasonable terminal instructions, keeping contact details reachable, and ensuring luggage and personal items comply with Ecobus operating rules.
Trip changes, cancellations, and refunds are handled under the Ecobus refund policy and may depend on route status, payment status, seat availability, and time remaining before departure.
Ecobus may adjust schedules, vehicles, seats, terminals, or operating procedures when necessary for safety, operational, regulatory, or weather-related reasons.
For booking support, contact info@ecobustransport.com or WhatsApp +234 913 399 4004.